Learning Objectives:
· Learn how to think strategically instead of only operationally and tactically
· How to use various assessment tools effectively to identify strategic results
· Best practices in the design of strategy maps, and performance measures and targets
· How to focus on the customer at the outset of the planning process
· How to use strategy maps as a planning tool to focus teams on the right things
· How to use strategy maps as an internal communication and change management vehicle and as an external communication tool for customers and other stakeholders
· How to use strategy maps as the starting point for developing meaningful performance measures and targets
Course Outline
I. Importance of Strategic Thinking
Introduction
What is strategy?
Communicating strategy
Examples
What are Results or Outcomes?
Assessing Impact
Root cause analysis
Creativity and Innovation
Vision stew: sources of new ideas
Change management: adaptability and agility
Alignment and realignment
How adaptable are you?
Why not?
II. Introduction to the Planning Methodology
Setting the Context
The strategic planning model: starting with the end in mind
Roof: assessment Mission Vision Values, guiding principles
Pillars: strategic themes and results, strategic objectives, and strategic initiatives
Strategy, Perspectives Generic strategy Example strategy maps
Why this sequence of steps?
III. Needs Analysis/Assessment - Step 1
Define the primary customer
Develop the customer value proposition
Identify SWOT
Apply SWOT as a strategic tool
List all desired results or outcomes
Define breakthrough performance
Brainstorm a list
Checklist of common desired results
IV. Identifying Strategic Themes - Step 2
Best practices
Define strategic themes based on the organization's "picture of the future"
Calibrate the strategic altitude
Select strategic results
V. Developing Strategic Objectives - Step 3
Best practices
Develop strategic objectives for each strategic theme and each perspective
Write objective commentary
VI. Build Strategy Maps - Step 4
Arrange strategic objectives on strategy map
Construct links appropriately
Document key strategies
Combine strategic theme strategy maps to make an enterprise-wide corporate strategy map
Document map with graphics software
Establish ownership to create accountability
VII. Performance Measures and Target - Step 5
Understand the difference between strategic and operational performance measures
Develop strategic performance measures
Direct and indirect measurement techniques
Advanced performance measures
Target setting and benchmarking
VIII. Next Steps
Select strategic initiatives - Step 6
Automate - Step 7
Cascade throughout the organization - Step 8
Evaluation - Step 9
Applying the Methodology to your Organization and Situation
"Pre-existing conditions"
"Revalidation"
"Cascading Up"?
Maintaining momentum
Change Challenges
Duration: 32 hrs
Pricing:1490 L.E. |
